Loading...
Support2020-11-13T18:24:27+00:00

Dark Horse Host F.A.Q

Search Documentation, Knowledgebase And Watch Videos To Find Answers

When you purchase a web hosting service you’re essentially buying yourself space to store your website’s files. These files can then be accessed by a web browser, in order for your website to be live on the internet.

Web hosting is offered by various service providers who have the necessary technology to properly store your site’s files. By signing up for a hosting service you’re essentially renting space on a server that their web hosting companies own and manage.

Since most people or even businesses don’t have servers of their own, they rent out server space from a third-party web hosting company.

A server is a physical computer that runs 24/7, so your site’s files can always be accessed without interruption in service. These servers are loaded with the necessary hardware and software that your website needs to function.

Your web host is responsible for things like server maintenance, security, and running the right software, so the files on the server can be readily accessed by a website browser, like Google Chrome or Firefox.

Your website is just a collection of different files. When you create a website you need a place to store all of these files. That place is your hosting company’s server.

On this server, you’ll store your website’s media, files, databases, and anything else required to properly render your website. Exactly how much storage you have will depend on the hosting plan you choose (more on this below).

If you’re just getting started online, then you’ll probably just be renting a portion of a server that you’re sharing with other websites. As your storage and traffic needs increase, then you may need to scale up to renting an entire physical server—or at least using the resources of one, with a cloud or VPS server.

When you sign up for a web hosting package you’ll usually get access to the server via a solution like cPanel. This makes it easy to upload your files to the server. Or, you can install a CMS like WordPress to easily build out your site.

In order to have a fully functioning website, you’ll also need  to register a domain name. Once you purchase this you’ll point it towards your server, which lets the web browser know that this is where your files are located.

Then, when a person types in your domain name or clicks on a link to your site, the web browser gets the files from the server and displays them for the viewer. All of this should happen in a few seconds or less. If this process takes too long, then you either need to speed up your website  or consider switching hosts entirely.

Here are a few reasons you don’t want to self-host your own website:

  • You’re responsible for power outages. If the power goes out in your neighborhood due to weather or a fallen tree, then your website will go down as well.
  • Your internet probably isn’t fast enough. When you pay for internet the speeds are usually measured by the download speed. But, when you’re hosting a website your biggest concern is upload speed. Even if you have super high download speed, your upload speed probably won’t be fast enough.
  • Regular maintenance can be a hassle. Running servers is no joke. Most hosting companies have massive IT teams that tend to server issues, both on a hardware and software level. If you’re running your own server and it breaks, then you’ll have to diagnose the issue, order any parts, and fix it yourself. All the while, your website will be offline.
  • Your IP address isn’t stable. Your home internet connection probably uses a dynamic IP address, which means that it changes over time. You want a static IP address, so the IP address always remains constant. This is usually only something your hosting company can provide.

Here’s how a web hosting company solves all of the above issues:

  • They have power backups. The power supplies at web hosting companies are not only always on, but they have backup generators to ensure your site stays online, even if power is cut to the main datacenter.
  • Incredible speeds. Web hosts are equipped to handle millions of concurrent visitors across their server network.
  • A dedicated maintenance staff. Maintaining a network of servers is no joke. Most web hosts have a dedicated team whose sole job is to keep the servers running with the latest hardware and software components.
  • Finally, you have a static IP address. This means that your IP address will remain the same for the length of time you use the same hosting company.

As you can see, you need a web hosting service if you want your life to be easier, and you want higher performance and safety for your website.

Every web host isn’t created equal. The host you choose will have a dramatic impact on how your site performs, its uptime, and your overall site management experience.

Here are some of the factors you’ll want to look for when choosing a web host.

For starters, you’ll want a host that actually offers the kind of hosting you need, and is within your budget. Sure, you might want to opt for the highest level of WordPress hosting available, but if you’re just building out your first site, then a general shared host will be fine.

Beyond that, here are some specific features to look for:

  • Bandwidth/Traffic – Your bandwidth is the amount of traffic you receive each month, along with the number of pages each person views. You’ll typically want to select a web hosting plan that can support your maximum bandwidth needs.
  • Storage – Website files are generally pretty small, but if you’re storing a lot of user data, videos, or other media, then you’ll need to make sure the provided storage is sufficient.
  • Uptime – Most hosting providers will list their uptime as a percentage. It’s typical to have 99.9% uptime. But, some websites might require 100% uptime.
  • Email accounts – Usually, your web hosting provider will allow you to create a domain associated email address. Some hosts will provide this for free, while others will charge you.
  • FTP – FTP lets you upload files directly from your computer to your server. You might not require this function, but some users will demand it.
  • Support – It’s always good to know that a support team has your back. Look for a quality support staff that goes the extra mile to ensure any issues are solved in a timely manner.

cPanel is an industry-leading, web-based control panel for web hosting control. It’s a one-stop-shop for easily creating email accounts, installing applications such as WordPress or Joomla!, analyzing web and visitor statistics, and managing your overall web hosting environment. cPanel also allows you to manage your files, databases and domains

Dark Horse Host web hosting plans are feature-rich and have been crafted to offer a wide range of tools and services for beginners, to expert webmasters, and everyone in between. All you have to do is pick a plan based on the features that you want. If you change your mind, you can always contact our  support team and they will get you set up with the solution that you choose. Dark Horse Host also offers addon options so you can customize the perfect web hosting solution – just for you!

Welcome to the Dark Horse Host family! After signing up with Dark Horse Host, you will receive two emails at the address you provided on the signup form: a signup email and a billing notification email.

Once the payment is processed, you will receive a welcome email with your login information (all the information you need to access your Dark Horse Host account), along with useful links to help you get started. When you receive this email, your hosting account is ready for use.

IMPORTANT: Please check your junk mail folder as well as your inbox. If 24 hours have passed and you have not received all of these emails, please contact us at sales@darkhorsehost.com.

All Dark Horse Host customers receive access to your cPanel  which will allow you to easily manage your  domains and addon services in addition to being your gateway to Dark Horse Host customer service and support representatives. 

Dark Horse Host offers many great tools that can help you make a professional website. Our favorite is  WordPress, Joomla! or any of the many website building tools offered for free with our 1-click script installer, Softaculous.

No Here at Dark Horse Host we know sometime things happen and with a 30 day notice you can move your site. The only thing we ask is to give us a chance to try to fix your issues first

Support Articles

Our Expert Team Talk about Website Hosting

Fun Support Facts

We Love Our Jobs And That Makes All The Difference

0
Support Tickets Answered
0
Group Photos Taken
0
Cups of Coffee Sipped
0
Hours of Video Games

Common Support Queries

Before Contacting The Support Team Read Our Common Support Queries

  • Retrieving Your Customer Number
  • Resetting Your Password
  • Retrieving Your Customer Number or Resetting
  • Android: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2007: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2013: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Retrieving Your Customer Number
  • Resetting Your Password
  • Retrieving Your Customer Number or Resetting
  • Android: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2007: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2013: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting